Privacy Policy
Last Updated: June 2025
1. Introduction
PlayTheLuckyWay ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website playtheluckyway.com and use our free-to-play social gaming services.
This policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.
2. Information We Collect
Personal Information
We may collect the following personal information:
- Email address (for account creation and communication)
- Username and profile information
- Age verification information
- Communication preferences
Usage Information
- Game play statistics and preferences
- Website navigation patterns
- Device and browser information
- IP address and location data (province/territory level)
3. How We Use Your Information
We use your information for the following purposes:
- Providing and maintaining our gaming services
- Personalizing your gaming experience
- Communicating with you about our services
- Ensuring compliance with age restrictions
- Improving our website and services
- Preventing fraud and maintaining security
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your explicit consent
- To comply with legal obligations under Canadian law
- To protect our rights, property, or safety
- With trusted service providers who assist in operating our website (under strict confidentiality agreements)
5. Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers located in Canada.
6. Your Rights Under Canadian Privacy Law
Under PIPEDA and provincial privacy laws, you have the right to:
- Access your personal information
- Request correction of inaccurate information
- Withdraw consent for certain uses
- Request deletion of your account and associated data
- File a complaint with the Privacy Commissioner of Canada
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.
8. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
Email: privacy@playtheluckyway.com
Address: Privacy Officer, PlayTheLuckyWay, Canada